1. OPERATOR IDENTIFICATION
This privacy statement governs the mobile plumbing contracting service operated by Point Break Rinse ("we", "us", "our"), operating from Darling Street 82, 2041 Sydney, contactable via telephone at 351925793774. We are committed to complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
2. COLLECTION OF PERSONAL INFORMATION
We collect personal information directly from Sydney homeowners, builders, and tenants when you request an on-site consultation, plumbing quote, or installation service. This information includes your name, physical property address, telephone number, email, and details regarding your residential water supply and outdoor layout.
3. PURPOSE OF COLLECTION & USE
Your details are used solely to:
- Dispatch trade personnel and plumbing equipment vans to your residential address;
- Calculate water capacity, pipe lengths, and quote specifications;
- Submit mandatory local Sydney Water and NSW Fair Trading plumbing notices of work where required;
- Process warranty records for marine-grade valves and plumbing apparatus.
4. DISCLOSURE OF INFORMATION
We do not sell, rent, or lease homeowner contact records to advertising brokers. Information is only disclosed to our licensed plumbing subcontractors and regulatory plumbing authorities (e.g., Sydney Water inspectors) strictly for verification of compliance.
5. DATA STORAGE & SECURITY
All digital job booking requests and customer phone records are stored in access-restricted, encrypted systems. No financial credit card data is retained on public web servers.
6. ACCESS & CORRECTION
You may request access to, or correction of, any personal information we hold about your residence by contacting our Sydney dispatch desk at 351925793774 or visiting Darling Street 82, 2041 Sydney.